درخت حوزه‌های تخصصی

December is a period of fun and excitement so that many people look forward to it. However, are these excitements and fun inclusive of every member of society? This study investigates the inclusivity of Detty December festivities for people with disabilities in Nigeria, focusing on the practical and legislative aspects of accessibility. Despite the existence of protective legislation like the Discrimination against Persons with Disabilities (Prohibition) Act (DAPWDA), the experiences of people with disabilities during these celebrations remain largely unexamined. Through a survey of 42 participants with various disabilities, we explore the barriers to participation, the adequacy of current accessibility measures, and the implementation of inclusive practices during Detty December events. Findings reveal a significant gap between legal mandates and actual practice, with many respondents experiencing mediocre to terrible event experiences due to physical inaccessibility, lack of informational accommodations, and insufficient staff training in disability assistance. The study highlights the need for strategic improvements in venue selection, event planning, and staff education to ensure compliance with the law and that Detty December is a celebration accessible to all. Recommendations include improved signage, pre-event distribution of materials in multiple formats, mandatory disability awareness training for staff, and personalised service adjustments to meet individual needs. This study calls for a proactive approach in event management to ensure an inclusive festive environment where everyone can partake in the cultural celebration without barriers.

Purpose : The aim of the research was to identify the antecedents and consequences of digital content marketing in online insurance companies. Method : The present study has been conducted by adopting a mixed approach (qualitative and quantitative) and in an exploratory manner. In the qualitative part, thematic analysis technique has been used in the MAXQDA2020 software. The community of the qualitative department was the managers and experts of the sales and marketing department of the insurance industry (electronic and digitalized department). Based on targeted sampling, 10 people were considered as samples. Qualitative data was collected using semi-structured interviews. For the validity of the findings, Cohen's kappa index was 0.837, which is confirmed. Structural equation method is used in a small part. In the quantitative part of the research, the statistical population consisted of experts and managers of marketing units and assistants in the country's insurance industry in Tehran. Using Cochran's formula (for unlimited population), a sample of 384 people was extracted. Based on the codes of the qualitative part, a researcher-made questionnaire was formed. The data collected from the questionnaire were analyzed in AMOS 24 software. Findings : The results show that the antecedents of digital content marketing include the fundamental requirements of digital content marketing, requirements before the production of digital content, managerial/organizational requirements, and perceptual-cognitive antecedents of the audience and identified consequences including marketing consequences, financial consequences, and brand-related consequences, the favorable consequences for the customer and the engagement of the audience with the content in the digital content marketing model. Conclusion : This study has designed and explained the digital content marketing model. In recent years, electronic businesses have been growing rapidly and have gradually taken a relatively favorable share of the industrial enterprises of the country and play an undeniable role in the growth of the country's economy. One of the important parts of digital marketing is the production and creation of valuable content. Another expression, the combination of content and technology refers to the production of digital content. Content marketing is actually a method in which the organization continuously creates and publishes valuable content in order to attract and reach the audience, and its purpose is to transform the customer's behavior into a profitable behavior for the organization.

Objective : This research aims to propose a multi-criteria decision-making model for ranking hospital departments. The primary purpose of this model is to assist managers in the optimal allocation of limited resources, thereby reducing costs while increasing patient satisfaction. The ranking results help managers in decision-making processes such as equipment development, staff training, and addressing patient complaints. Methods : This study evaluated the performance of five hospital departments (Emergency, Ophthalmology, Cardiovascular, Infectious, and Neurology) in Shiraz, Iran, using the fuzzy DEMATEL-MARCOS multi-criteria decision-making method. Firstly, criteria were prioritized using the fuzzy DEMATEL method, after which hospital departments were ranked using the fuzzy MARCOS method. A sensitivity analysis was conducted to validate the results. Results : Performance metrics for the hospital departments were identified based on the Lean, Agile, Resilient, Green, and Sustainable (LARGS) paradigm. The results revealed that patient satisfaction and job satisfaction had the most substantial influence on performance, while reducing excess transportation and over-processing had the least impact. Utilizing the fuzzy MARCOS method, the hospital departments were ranked according to their overall desirability. The sensitivity of these rankings was assessed by adjusting the weights of the criteria. A comparative analysis with four other fuzzy methods (ARAS, COCOSO, EDAS, and WASPAS) confirmed that the fuzzy MARCOS method was the most effective tool for prioritizing hospital departments. Conclusion : The fuzzy MARCOS results indicated that the “Infectious Department” performed well, while the “Ophthalmology Department” required improvement. Enhancing the “Infectious Department” hinged on better staff training, cost reduction, and safe waste management. This research introduces a novel approach using the fuzzy DEMATEL-MARCOS model, enabling hospitals to assess performance through modern methodologies, such as Lean, Agile, Resilient, Green, and Sustainable, even in uncertain conditions

The microlearning approach is increasingly adopted in organizational training because it delivers educational content in concise and easily digestible segments. This approach is widely viewed as both engaging and effective. However, empirical evidence regarding its effectiveness remains limited, particularly when microlearning is a prerequisite or a post-requisite to conventional training courses. To address this gap, the present study evaluated the effectiveness of prerequisite and post-requisite microlearning formats compared to traditional training methods in enhancing employees’ professional competencies. This study employed a quasi-experimental post-test design with a control group. The target population comprised employees of a state-owned bank in Tehran Province. From this population, 90 individuals were selected through convenience sampling and randomly assigned to three groups: a prerequisite microlearning group (experimental), a post-requisite microlearning group (experimental), and a traditional training group (control). All groups received a training course titled Problem-Solving in the Banking Industry. For the experimental groups, the course was delivered using a blended approach that combined microlearning with face-to-face instruction. In contrast, the control group received the training exclusively through face-to-face sessions. Data collection and analysis were conducted over three weeks using the Kirkpatrick Evaluation Model. The findings revealed that the experimental groups reported significantly higher levels of reaction (p = 0.017) and learning (p = 0.001) compared to the control group. However, no significant difference in behavioral change was observed among the groups (p = 0.115). These results suggest that while microlearning can enhance learner reactions and learning outcomes, it may not be sufficient to drive behavioral change in the workplace.

The challenge of allocating marketing budgets across multiple online channels is a significant issue for practitioners and continues to be a compelling area of research within the academic community. Many practitioners attribute credit to touchpoints in analyzing online users’ journeys based on intuition or by comparing existing models. Touchpoints are the interaction moments between companies and customers. Marketers monitor all data related to touchpoints throughout the customer journey and attempt to assess the impact of each advertising channel. Understanding each touchpoint is crucial for making decisions about budget allocations and setting inventory prices. Numerous studies have been conducted to categorize and analyze touchpoints. However, a detailed and comprehensive study on this topic is lacking. In this study, nine semi-structured interviews were conducted with experts and academics in the field, leading to the identification of 35 distinct touchpoint features. The features were extracted using MAXQDA software and a thematic analysis methodology. These features have been organized into five main categories: Time (9 features), Technology (6 features), Marketing (7 features), Visits (7 features), and Events (6 features). Utilizing these features allows for detailed monitoring of online user behavior, and by integrating them into attribution models, it becomes possible to make accurate predictions about conversions.

Two policies of carbon tax are considered by many countries for reduce carbon emissions. First policy emphasized on tax and second policy notice subsidy for carbon emission control. The results show that according to conditions, two policies can effective on reducing carbon emissions and technology development. A carbon tax Policy is needed to reduce carbon emissions in logistics systems. The purpose of this paper is to present effect of carbon tax policies for logistics in Iran pulp and paper industry. The research method is descriptive and data collection is survey, Samples consists two groups. The first group are experts for proposing possible Policy and deter-mining evaluation indices and selecting the appropriate Policy. The second group are managers in pulp and paper company for choose an appropriate Policy. Effect of factors on carbon tax was determined by experts’ interviews and fuzzy mean. Two suitable policies that covers the fossil fuels, were selected for simulation by VENSIM software. We considered 10 years for test and 10 years for simulation. Results showed both policies affect pollution reduction, reducing the fossil fuels consumption, reduction of emissions and increase innovation in the logistics system. The second policy that is carrying out carbon tax is more effective than the first policy which paying subsidies to reduce emissions.

In the case of COVID-19, researchers have found a statistically significant improvement in public health protection against COVID-19 with social media platforms. Multiple studies suggest that evidence of social media's influence on health knowledge, behaviors, and outcomes indicates its potential benefits in meeting the needs of individuals and populations. Therefore, this study aims to investigate the influence of social media on public health protections against COVID-19 in terms of public health awareness and behavioral changes. It adopted a quantitative research design to identify the relationship and used questionnaires to collect the data. Data was collected throughout Malaysia using convenience sampling. The results underscore the potential of social media as a valuable tool for disseminating crucial health information and promoting positive behavioral changes during public health crises like the COVID-19 pandemic.

This study aims to assess the efficiency of the eHealth program by conducting a comparative study between public and private healthcare settings in Bangladesh and Malaysia. A detailed literature review gathered from leading databases, articles, and case studies was conducted to achieve the study’s objective. After evaluating the literature and utilizing reducing methods the factors were organized and categorized into the four SWOT groups. The study exhibits that the government of Bangladesh has taken multiple approaches to efficient usage of their resources and providing primary healthcare services at grassroots levels. However, compared to a developing country like Malaysia it is far lag and struggling with multiple challenges like inadequate ICT infrastructure interoperability issues, low adoption of services, privacy and trust issues inadequate data security lack of policies and regulations, and insufficient funding along with multiple threats like resistance to change, cultural influence, and native environmental issues. Nonetheless, these challenges can be addressed through the development of adequate infrastructure, technology, financial support, and human resource capabilities. This will help to achieve the goal of universal health coverage and digital healthcare. This paper identified and explored numerous eHealth concerns and institutionalized favorable policy recommendations to establish an effective and successful eHealth system and boost the healthcare sectors of Bangladesh and similar emerging economies.  Being the first to incorporate SWOT analysis and eHealthcare programs, the suggested approaches can have a significant positive impact on the implementation of an effective and sustainable eHealth system.