پریوش جعفری

This research aimed to identify the dimensions, components, priorities and distinction between existing and desired condition, organizational forgetting management and provides a model for appropriate mechanisms for controlling it at university. The research in term of goal is practical and giving quantitative data and method is descriptive-survey research. In order to validate the measurement, content validity has been used and to assess the reliability the Cronbach's Alpha has been applied. The study population consists of faculty and staff at Islamic Azad University in district eight. Considering the total size of faculty and staff at Islamic Azad University (13117), sample size is determined (375). According to the main question of this research, some theoretical studies and exploratory ones based on existing documents, questionnaires and interviews with experts were done. Questionnaires have been distributed and analyzed, then current and ideal situation were identified. Therefore, the statistical tables were prepared and described. To do so, inferential statistical methods have been used with SPSS and Lisrel so that the relationship between variables can be measured and the four management aspects of the research consisting of process, technology, culture and structure are determined to evaluate the organizational forgetting management. By comparing the conditions and dimensions in current and ideal state, a considerable gap was found between the two mentioned states. On the basis of the analyses, the strengths and weaknesses were found and the mechanisms to eliminate this gap were expressed.

This research seeks to determine the dimensions of organizational forgetting management and prioritize them in university. Current research in terms of purpose is applicable. In terms of data, it is quantitative. In terms of method, it is a descriptive-survey research. In this research, for determining the validity of measurement tool, content validity has been used and for calculating the reliability, Cronbach's Alpha method has been used. The population of this research includes the faculty members and employees of Islamic Azad University in region 8. Also the researcher-made questionnaire has been used for information collection. In this research, a framework consisting of quadratic dimensions of the process management, technology, culture and structure for evaluation of organizational forgetting management was considered. With regard to the comparison by using of the mean index, the quadratic dimensions were evaluated in two eligible and available situations. It is determined that with regard to the difference between two available and eligible situations, in fact the level of process dimension is low and it is in available situation, also it can be concluded that culture in available situation is very posterior than ideal and eligible situation. In two technology and structure dimensions, this mean difference is less than two other dimensions. In available situation, the most gaps and deficits at first exist in culture dimension and then in two technology and structure dimensions; and finally there is weakness in the process dimension. Totally in different dimensions, there is a relatively large difference and gap between the mean indexes of two eligible and available situations.