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Purpose: The aim of the current study was to explain the impact of organizational citizenship behavior on organizational agility Customs staff of Zahedan city, the present study in terms of purpose is functional and in terms of collection method of data is descriptive survey based on correlation method. Materials & Methods: The statistical societies of this study are all employees of Zahedan customs surveillance area in 1395 that the number of them is 200 people. 131 people were selected as sample to determine the sample size using Morgan table, sampling method is simple random method. Padsakf Citizenship Behavior Questionnaire (2000) and organizational agility questionnaire of Sharif and Zhang (2008) was used to collect data to test hypotheses. Findings: Results of step by step regression shows that, work ethic, courtesy and chivalry as the component of organizational citizenship can significantly predict organizational agility. Work ethic explains higher prediction for organizational agility. After that Courtesy and chivalry had the higher prediction respectively. Discussion: improving organizational citizenship through work ethic of organization’s personnel can strengthen the organizations goal and agility. At the second level courtesy and chivalry can be considered on the part of managers for achieving more agility in organizations.

Environmental protection is one of the most important human concerns, for which several actions have been taken. Organizations are no exception to this rule and have taken one of the most basic and important actions in the form of green organizational behavior of employees. Green organizational behavior of employees owes to various factors that organizational support is one of the most important. Paying attention to such issues creates a new and constructive approach in organizations, which is considered as green organizational support. The main purpose of this study is to identify and explain the elements of green organizational support as a new approach to reinforcement and enhancing the green organizational behavior of employees that using a mixed method. The approach used in this method is a concurrent triangulation strategy that taken in two qualitative-qualitative phases. In these phases, two qualitative methods of "Expert Panel-Grounded Theory" have been used, respectively. The main tool used in both quality phases is interviews, which uses 6 experts in the first quality phase, 11 people as academic and executive experts in the second phase, respectively. According to the research findings, in the panel of experts 6 thematic axes were extracted and in the second qualitative phase, 19 components were classified into six main categories of grounded theory. The results of the study indicate that green organizational support can positively affect employees attitudes to green behaviors, and in addition, the organization, managers or colleagues can adopt approaches to support employees who perform their duties be effective and provide an opportunity to create a supportive organizational environment for employees.

Abstract Purpose: Although, several studies have been conducted on the concept of organizational citizenship behavior (OCB) and its relationship with health promotion of the administrative system, organizational spirituality as a factor affecting organizational citizenship behavior has been less considered in organization and management literature in recent years. The study aimed to investigate the organizational citizenship behavior by health promotion of the administrative system, "issued by Supreme Leader", considering the mediating role of organizational spirituality to present a desirable pattern. Accordingly, while reviewing the theoretical literature, their respective variables and scale, the overall framework of the study was formed. Methodology: This is an applied study in terms of objective and descriptive-correlational in terms of nature. The statistical population of this study were all staff of state-owned organizations of Kerman province in 2016-17. Sampling was done by two-stage cluster sampling method. Organizational citizenship behavior inventory 0.77 and organizational health 0.73 and organizational spirituality 0.90 were used to collect data. For analyzing the data, descriptive and inferential statistics (correlation test and structural equation modeling) were used and data were analyzed using SPSS and AMOS. Findings: The results showed that the interpersonal citizenship performance model, job citizenship performance, organizational citizenship performance, and the health promotion of the administrative system, "issued by the Supreme Leader", have a goodness of fit given the mediating role of organizational spirituality. Discussion: One of the areas of management that can have a great deal of spirituality is organizational citizenship behavior management whose purpose is to help change the behavior of individuals in the organization and thereby achieve operational goals in an efficient and fast way.

Purpose: The aim of this study was to present a causal model of job motivation with organizational-citizenship behavior (OCB) and the mediating role of organizational commitment in teachers in Ramhormoz, Iran. Methodology: The sample was 250 (125 females and 125 male) teachers, selected by stratified random sampling method, in the academic year of 2016-2017. The study was applied and research method was correlation using structural equations. The measurement tools used were Herzberg Job Motivation Questionnaire (1966), Oregon and Kanovsky (1996) OCB Questionnaire (1996), and Allen and Meyer (1990) Organizational Commitment Questionnaire (OCQ). Coefficients and structural equation modeling were used for data analysis. Findings: The findings in the direct paths of the model indicated positive direct effect of citizenship behavior on different aspects of organizational commitment and job motivation. Moreover, continuous commitment and emotional commitment had a direct effect on job motivation, but normative commitment did not have this effect. In the intermediary path of the model, citizenship-organizational behavior had positive indirect and negative indirect effects on job motivation, respectively through emotional and continuous commitment, but this effect was not significant through normative commitment. Discussion: According to the results of the research fitness of the proposed model increased after eliminating irrelevant paths and adding up new paths, so a good fit analysis was created for the final model.

Background: Identifying the factors affecting buying behavior has always been one of the important priorities of marketers, because in order to create a sustainable competitive advantage, identifying buyers and their behavior and factors affecting their decision-making is essential and increases sales. Therefore, the present study has been conducted with the aim of identifying the factors affecting organizational purchasing behavior and the effective ethical components in this regard have also been examined. Method: The present study was applied and among descriptive-correlational researches. The statistical population of this study consists of 149 managers and experts of Gachsaran Oil and Gas Exploitation Company who were excluded from sampling due to the limitations of the population. The data collection tool in this study was a questionnaire. Finally, the conceptual model of the research was tested using the structural equation model. Results: The research findings confirm that 5 categories of factors including environmental factors, marketing mix factors, organizational factors, individual factors and shortcuts affect the purchasing behavior of organizational buyers and all relationships in the research model were positive and significant. Conclusion: Although corporate buyers follow formal mechanisms, they cannot be considered a model of rationality, because they sometimes buy based on brand loyalty or long-term relationship with a supplier. Individual, organizational, ethical, environmental and marketing factors can affect the buying behavior of organizational buyers.

Purpose : This study aims to develop a model of organizational vitality through a positive organizational behavior lens for the digital management era, utilizing a meta-synthesis approach. Method : A comprehensive search of various databases was conducted using keywords related to organizational vitality and positive organizational behavior, informed by data mining techniques. The initial search yielded 2,151 publications from 2011 to 2019. Following a systematic screening process, 1,468 works were excluded based on title, 429 based on abstract, and 217 based on a full-text review, as they did not align with the study's purpose and research questions. Consequently, 37 publications that were pertinent to organizational vitality and positive organizational behavior in the context of digital management were selected for in-depth analysis via meta-synthesis. Findings : A meticulous review of the selected sources led to the extraction of components and indicators constituting organizational vitality within the framework of positive organizational behavior in the digital management context. The resultant model is organized into 2 overarching concepts, 16 distinct components, and 123 specific indicators. Conclusion : The findings from prior research were systematically evaluated and analyzed using a qualitative research approach and a seven-step meta-synthesis methodology grounded in data mining. This process culminated in the proposed integrative model.

The purpose of this study was to investigate the effect of organizational justice on the relationship between organizational policy and organizational citizenship behavior of sports experts in Tehran Municipality. The statistical population of the present study was all the experts of 22 districts of Tehran Municipality (N= 1800) and the statistical sample according to Cochran's formula was equal to 317 people. Finally, out of 350 distributed questionnaires, 323 questionnaires were found to be valid. A four-part questionnaire was used to collect the research data. The validity of the questionnaires was confirmed by 5 experts and Cronbach's alpha coefficient was used in the pilot study for assessing the reliability of the research tool. Conducting Pearson correlation test as well as structural equation modeling through SPSS and LISREL software were used to examine the research hypotheses. The results of Pearson test showed a negative and significant relationship between organizational policy and organizational citizenship behavior (-0.51) and regression analysis of the study showed that 32% of changes in citizenship behavior could be predicted by organizational justice and organizational policy variables (32/32). Testing the research model revealed the indirect effect (mediated by perceived organizational justice) and direct effect of perceived organizational policy on organizational citizenship behavior. Moreover, the coefficient of direct impact (-0.183) of perceived policy on organizational citizenship behavior was found to be more than its indirect effect (-0.705).

Purpose: The purpose of this study was to investigate the relationship between the ethical leadership with organizational citizenship behavior and the school principals’ performance (Case study: elementary schools in Tehran) in the academic year of 2017-2018. Methodology: The research method was applied in terms of purpose and descriptive-correlation in terms of the data collection. The population consisted of all 1353 elementary school principals in Tehran; 298 people (159 female principals and 139 male principals), were used as sample size using Morgan table and a stratified random sampling. The method of data collection was based on three questionnaires: Ethical Leadership Standard Questionnaire by De Hoogh & Den Hartog (2008), Organizational Citizenship Behavior Standard Questionnaire by Podsakoff et al. (1990), and Principals’ Performance Questionnaire by Patterson (1992; translated by Shekarshekan & Arsهادی, 2007). The reliability of this questionnaire was calculated more than 0.7 using Cronbach's alpha method for all dimensions of the questionnaire, which indicates the reliability of the research instrument. Content validity and construct validity were used to calculate the validity. The results indicated the validity of the research instrument. The data analysis was performed using SPSS-22 software in a significant level of 0.05 and in two descriptive and inferential parts (Pearson correlation coefficient test and single-variable and multiple-variable regression analysis). Findings: The results of data analysis showed that there was a positive and significant relationship between ethical leadership with the organizational citizenship behavior and principals’ performance; in other words, the principals’ performance increased with the increase of organizational citizenship behavior; also, the principals’ performance increased with the increase of ethical leadership. Conclusion: The predictive components of "fairness", "transparency of role" and "power sharing" have the potential to predict the organizational citizenship behavior and the principals’ performance.

This study aimed to investigate the relationship between job satisfaction and rganizational citizenship behavior and personality traits city staff Lorestan. The research objective of the application and the method of data collection, descriptive, correlative to-be conducted in 1394. The study population of 500 municipal employees Lorestan 217 employees were selected using Cochran formula The selection of the sample, simple random sampling method was used. Datas were collected using standard questionnaires and through statistical tests t, Friedman test and Spearman correlation were analyzed. The main results showed that job satisfaction and organizational citizenship behavior and personality traits among municipal staff Lorestan 0.99 there is a significant level of confidence.

Global environmental concerns and increasing social pressure to conserve natural resources for future generations have compelled organizations to focus more on their environmental performance by adopting sustainable practices. This study aims to investigate the effect of environmentally-specific transformational leadership on green innovative behavior, with the mediating roles of green organizational identity and organizational embodiment, at Shahid Chamran Hospital in Isfahan. The research is applied in purpose and descriptive-correlational in methodology. The statistical population consisted of 170 managers and staff members across various departments of the hospital. Using Cochran’s formula, a sample of 117 individuals was selected. Data analysis and hypothesis testing were conducted through structural equation modeling (SEM) using Smart PLS and SPSS software. Construct validity and reliability tests were conducted to ensure the quality of the questionnaire. The findings revealed a significant direct effect of green transformational leadership on green innovative behavior. However, the mediating effect of green organizational identity and the moderating role of organizational embodiment in this relationship were not supported. Furthermore, green transformational leadership did not significantly influence green organizational identity, nor did organizational identity have a significant impact on green innovative behavior. These results suggest that if Chamran Hospital implements green transformational leadership initiatives to promote pro-environmental behavior among its employees, it can contribute to creating a more environmentally sustainable workplace, thereby reducing ecological harm and promoting a healthier environment.

Purpose: Organizational citizenship behavior improves the organization's conditions and creates a competitive advantage, and on this basis, research on the development of organizational citizenship behavior education is very important. As a result, the current research was conducted with the aim of identifying affecting factors on the development of organizational citizenship behavior education and providing suitable managerial strategies. Methodology: In a descriptive study from type of qualitative, among the universal and organizational experts of Islamic Azad University of Fars province in the 2021-2022 academic years, number of 19 people were selected as a sample by purposive sampling method and according to the principle of theoretical saturation. The samples were subjected to a semi-structured interview, which their validity was confirmed by the triangulation method and their reliability was obtained by the agreement coefficient method between two coders 0.83. The data from semi-structured interviews were analyzed with open, axial and selective coding method in MAXQDA-2020 software. Findings: The results of the analysis showed that the affecting factors on the development of organizational citizenship behavior education had 35 indicators, 8 components and 3 dimensions. In this study, the dimensions were included individual factors with two components of citizenship knowledge and citizenship skills, organizational factors with three components of job satisfaction, organizational culture and job engagement and educational factors with three components of educational infrastructure, educational quality and employees as learners. Also, managerial strategies in the development of organizational citizenship behavior education were included 5 strategies of effective leadership, effective education, providing feedback and encouragement, applying guidelines and policies and promotion based on organizational citizenship behavior. Conclusion: According to the affecting factors on the development of organizational citizenship behavior education and the five identified strategies for it can be prepared the ground for improving and promoting the organizational citizenship behavior.

INTRODUCTION: A good organizational citizen is a thought and idea that includes various behaviors of employees such as accepting and assuming additional duties and responsibilities, following organizational rules and procedures, maintaining and developing a positive attitude, being patient, and tolerating dissatisfaction and problems in the workplace. The increase in the level of organizational citizenship behavior (OCB) in the organization makes the organization an attractive environment for work. In other words, the desired level of OCBs affects the improvement of the performance of employees and, in general, the organization. The Iranian Red Crescent Society is one of the human-centered organizations, and observing the indicators of citizenship behavior is one of the effective factors in the success of its performance. Therefore, this study aimed to investigate the OCB from a social perspective in the Iranian Red Crescent Society. METHODS: The present applied study was conducted based on an exploratory qualitative approach. The statistical population of this study consisted of all managers and employees of the Iranian Red Crescent Society. The required data were collected using in-depth semi-structured interviews, which reached saturation after holding 14 interviews. To analyze the data, content analysis, meta-synthesis, and fuzzy Delphi methods using grounded theory were applied. The MAXQDA software (version 10) was used in the theory analysis process. FINDINGS: In this study, the results were classified into 78 concepts, 14 sub-criteria, and 2 main criteria, including the dimensions of citizenship behavior and the consequences of citizenship behavior. The most important dimensions of OCB consisted of the categories of helpful behaviors, individual creativity, organizational obedience, organizational loyalty, chivalry, civic virtue, and personal growth. CONCLUSION: The results of data analysis showed that the categories of increasing performance productivity and effectiveness, promoting positive relationships among employees, boosting efficiency in resource allocation, reducing maintenance costs, creating the necessary flexibility for innovation, improving customer service, using rare resources effectively were the most important consequences of observing OCB from a social perspective in the IRCS.

Purpose: Considering the importance of human resource planning for organizational citizenship behavior, the purpose of this study was identify, explain and prioritize human resource planning factors in order to occurrence organizational citizenship behavior by employees. Methodology: The present research was descriptive from type of qualitative-quantitative. The research population in the qualitative part was documents and texts related to the research and experts were familiar with the subject who tried to identify and explain the factors of human resource planning in order to occurrence organizational citizenship behavior and in the quantitative part were the experts who prioritized these factors. The research sample consisted of 20 research-related documents and 15 experts who were selected by purposive non-random sampling method. Data collection tools included taking notes of documents and texts and surveying about new effective factors and expressing the rate of importance of existing factors in Delphi. Data were analyzed by coding and factor analysis methods. Findings: Findings showed that for the human resource planning pattern in order to occurrence organizational citizenship behavior by employees in the human resource planning part were identified 67 indicators in 19 components and in the organizational citizenship behavior part were identified 28 indicators in 6 components. In human resource planning the 19 components respectively were include performance management, labor adjustment, organizational culture, strategic goals, organizational structure, human resource planning, recruitment, training and development, maintenance, external environment, supply, demand, human resource strategy, strategic planning, management style, flexibility, reward system, job analysis and individual factors and in organizational citizenship behavior the 6 components respectively were include altruism, work conscience, personal development, organizational loyalty, organizational obedience and citizenship virtue. Conclusion: According to the reported results, to develop the occurrence of organizational citizenship behavior by employees can be action through its effective human resource planning factors that was identified in the present research.

Purpose: the aim of the current study was to Designing Structural Equation Modeling of Organizational Citizenship Behavior Which Influences on Success of Kanoon Qlmchy as a famous Educational Institutions Method: The method of the current research descriptive and case study: Statistical population consists of all the employees of Qlmchy Kanoon of Zahedan, Tehran and Mashhad which consists of 353 persons who were selected through simple random sampling. Researchers made questionnaire was employed for data collection. Finding: The result showed that "organizational citizenship behavior on Kanoon Qlmchy Success has been significant through Mediator variables including "Leadership with vision" and "tactics coordination of activities and it has a relatively strong relationship. It was confirmed that the five dimensions of organizational citizenship behavior, including altruism, work ethic, Attention and respect, fairness and citizenship behavior has an impact on Kanoon Qlmchy Success. All variables have relatively high correlation. Discussion. Acceptable responsive and well-designed Organizational Citizenship Behavior lead to high success in Educational Institutions.

Purpose: The objective of the present study was to present a model for training organizational citizenship behaviors in the Education Organization based on grounded theory. Methodology: The present study was applied in terms of objective. For a rich description of the experiences, attitudes and perception of the interviewees towards training organizational citizenship behaviors, the qualitative research method was used and in particular grounded theory (systematic approach) was used to achieve a paradigm model. The population of this study included professors, university experts and directors of education in Kermanshah Province. Sampling in the present study was purposeful, in which 14 people were selected from the mentioned ones. In this study, interviews have been used to collect their views related to the training of organizational citizenship behavior in the Education Organization. Content validity was used to evaluate the validity of the construct and Cronbach’s alpha coefficient was used to evaluate the reliability. The research tool in this section was a questionnaire and for data analysis, SMART PLS3 and SPSS23 software were used. Findings: The results showed that causal conditions (employee empowerment; decentralization; and employee awareness of organizational citizenship behavior); axial phenomena (chivalry and forgiveness, conscientiousness; organizational spirituality; respect and esteem; and civic virtue); strategic factors (organizational contexts, fair and rapid feedback; observance of justice in the organization; policy making; and increasing employee motivation); confounding variables (personality traits; and cultural, social, political and economic conditions); background conditions (organizational culture, transformational leadership, and organizational support) and consequences (effectiveness and improvement of organizational performance; employee satisfaction; organizational commitment, cooperation and participation) affect the training of organizational citizenship behavior in the Education Organization. Conclusion: The study results showed the effect of each of the different categories on the training of organizational citizenship behavior. So, to succeed in this regard, special attention should be paid to these categories. Therefore, in order to achieve higher effectiveness and proper hiring of employees with extra-role behaviors, the Education Organization should consider and implement the necessary program and preparation for training organizational citizenship behaviors.

The purpose of this study is to develop a model of positive organizational behavior with an emphasis on environmental consequences and also to investigate the relationship between the characteristics of positive organizational behavior with individual, organizational, and environmental consequences. This is an applied research with an integrated method (qualitative-quantitative). The statistical population of the study included water and sewage industry experts and faculty members (20 people) who were sampled by snowball technique. For the quantitative part, 120 water and sewage workers in the country (2019-2020) were selected through the relative selection technique. Data collection tools include semi-structured interviews and researcher-made questionnaires. Qualitative data were analyzed by open, axial, and selective coding methods, and MAXQDA11, Smart PLS2, and SPSS23 were used to analyze the content of data and validation. In the quantitative part, content validity is used. The reliability and evaluation of measures were estimated by Cronbach's alpha coefficient method (89%). Findings from the present study showed that positive organizational behavior can be analyzed in five levels (individual, group, organizational, social, and environmental) and in the form of six categories (causal factors, characteristics, strategies, platforms, interventionists, consequences). Also, positive organizational behavior has a positive and significant relationship with environmental (0.711), behavioral (0.631), organizational outcomes (0.685). Therefore, it is necessary to model successful and leading organizations in the field of positive organizational behavior, training and holding workshops in the field of environment, creating a positive organizational atmosphere in order to achieve sustainable development of the environment.

Purpose : The purpose of this study was to investigate the effect of self-esteem on jealousy and organizational citizenship behaviors of the staffs of general sport and youth departments of western provinces of Iran. Methodology : The research method is descriptive-correlational. The statistical population of this study includes all managers, presidents and staffs of sport and youth departments in west of Iran with 300 persons (Kermanshah 72 people, Ilam 68 people, Hamedan 57 people, Lorsan 53 people and Kordestan 50 people) and the sample was considered as the whole population. The instruments used in this study were standard questionnaires of Rahmani et al. (2010) anti-citizenship behavior questionnaire, Vecchio organizational jealousy questionnaire (2000) and Gardner self-esteem questionnaire (2000) that their reliability was 0.962, 0.849 and 0.921, respectively. The questionnaires were reviewed by eight experts in management and their ambiguities were somewhat resolved. This demonstrates the acceptable appearance and content validity of the compilation tool. Descriptive and inferential statistics (variance-based structural equation modeling) were used to analyze the data. In addition, the research hypotheses were analyzed at the 0.05 level of error using Smart PLS3 software. Findings : The findings showed that organizational self-esteem had a significant and negative effect on organizational citizenship behavior and organizational jealousy, meaning that with increasing self-esteem, organizational citizenship and organizational jealousy would decrease. Conclusion : Organizations today are looking for new approaches in management, so that they can make the best use of their human and physical resources and increase their work efficiency. The main purpose of this study is to identify the effect of organizational self-esteem on organizational jealousy and anti-organizational citizen behavior.

Purpose : This study aimed to investigate the impact of change management on organizational innovation and performance, examining the mediating role of employees' innovative behavior in the context of the digital age. Method : This research was applied in purpose and utilized a survey method for data collection. The statistical population consisted of managers and employees of Science and Technology Parks (STPs) across the country. The sample size (n=210) was determined using the standard technique for structural equation modeling (SEM), which recommends 10 to 15 observations per questionnaire item. After confirming the validity and reliability of the measurement tool, the data were analyzed using SmartPLS software. Findings : The findings demonstrated that change management exerts a significant positive effect on organizational performance, organizational innovation, and employees' innovative behavior. Furthermore, employees' innovative behavior was found to significantly enhance both organizational innovation and performance, while organizational innovation itself had a positive impact on performance. Mediation analysis confirmed that the relationships between change management and organizational performance are partially mediated through two pathways: directly through employees' innovative behavior and indirectly via the sequential influence on organizational innovation. Conclusion : The study concludes that in the digital age, implementing effective change management practices is crucial. Such practices foster innovative behaviors among employees, which subsequently promote organizational innovation and, ultimately, lead to improved overall organizational performance.