ابوتراب علیرضایی

There are many opportunities and threats in the decision-making environment for managers, and an organization must use research and information systems to change, monitor, and anticipate this environment. Futurism reflects how tomorrow reality gives birth to tomorrow's reality is. The purpose of this research; Analyzing the role of futures studies in the existing patterns of critical factors of multi-criteria decision-making techniques in operations research using the philosophical assumptions of the classical and critical paradigms and finally determining the appropriate strategy based on these components, to increase success and life expectancy. The present study intends to formulate exploratory scenarios of this knowledge by using the critical uncertainty approach. To develop credible scenarios of knowledge of decision techniques, the opinions of 15 experts in this field were collected using the fuzzy Delphi approach and through the critical uncertainty questionnaire. After extracting the most important uncertainties, plausible scenarios of decision-making techniques were determined with the help of experts. According to the results obtained from the opinion of experts from the critical uncertainty questionnaire, four research uncertainties were identified, identified and the scenario design criteria were used. Each of the four cases, which includes low attention to social issues versus high attention to social issues, low attention to ethical models versus high attention to ethical models, low attention to soft approaches versus high attention to soft approaches, Low attention to complex issues versus high attention to complex issues indicates a specific dual situation in the future. Each of these dual situations indicates uncertainty about the future of multi-criteria decision making. Based on these uncertainties, three scenarios were identified. These scenarios include Achilles heel, phoenix, and heel. Also, semi-structured interviews with the theme analysis approach were used, and the philosophy of past and future approaches in this field was reviewed and critiqued.

Today's world has been built on the basis of competition and uncertainty, thus the role of facilitators, such as technology and information technology is undeniable. In this research developed Technology Acceptance Model to identify and prioritizing the factors affecting was used on formation of decision and behavior of customers in adoption of Internet banking of Post Bank. The statistical population consisted of all consumers of Post Bank in Tehran. Total of 400 questionnaires was distributed among community members; ultimately 384 usable questionnaires were coded and were entered into SPSS and LISREL software up to use the analysis of data. Results of factor analysis indicated proper fitting of the model and compliance of extracted factors with designed questions and explained variables in the model of the research. At the inferential statistics level also the results of using single sample T-test and ANOVA Friedman tests often were confirmed research hypotheses. Furthermore were showed the ease of application variable has the most influence on Internet banking adoption and next variables had been in order being applied, the security of private information, being pleasure existence of appropriate hardware and familiarity with Internet banking.