ChatGPT

ChatGPT-assisted language instruction is gathering irresistible momentum in today’s fast-moving, AI-governed world of educational enterprises. The current scoping review article sought to analyze and synthesize the existing literature on the complementary use of ChatGPT in second/foreign language (L2/FL) education and pedagogy. Aligned with Preferred Reporting Items for Systematic Reviews and Meta-Analyses Extension for Scoping Reviews (PRISMA‑ScR), the study adopted a systematic approach to evidential data search and analysis. A total of 28 peer-reviewed articles retrieved from well-established databases, such as Scopus and Web of Science (WoS), were reviewed to map the scope and consequences of the growing body of literature on using ChatGPT as an L2/FL learning/teaching tool. Centering around five predetermined variables, including setting, design, focus area, objective, and concluding remarks, the content or thematic analysis results helped to shape a clear picture of the literature under review. The literature-derived evidential data also referred to the fruits of ChatGPT-assisted instruction under three distinct headings: learning outcomes, pedagogical outcomes, and cognitive-affective impetus for language learning and teaching. The review results also revealed the repercussions of the instruction mainly concerned with ethical and technical concerns. Given the immature but fast-paced nature of the literature on the instructional model, this early attempt, though provided a brief sketch of the research scope and chief outcomes of the model, needs to be complemented with future systematic reviews to fully unlock the potential of language pedagogy well suited to the demands of today’s technology-governed education.

The advent of advanced artificial intelligence (AI) technology, represented by ChatGPT, has ushered in new possibilities in the realm of language learning and teaching. This pre-application pedagogic position study delves into the potential benefits and associated challenges of employing ChatGPT as a potent pedagogical instrument for the acquisition of legal vocabulary. The proposed pedagogy is based on the authors’ primary experiences with the use of ChatGPT for their personal and pedagogical purposes and an unsystematic application of the pedagogy in EAP classes for undergraduate students at a law school of a university in Bangladesh. Our pre-application proposed innovative ChatGPT-mediated approach to vocabulary instruction is theoretically grounded in constructivism in language teaching and (web) technology in constructivist language pedagogy. The proposed pedagogy utilizes online newspapers with legal terminology, creating an interactive learning environment that encourages active participation and covers pronunciation, meaning, and spelling. It leverages primary language word definitions, refines pronunciation, fosters bilingual comprehension, and enhances spelling proficiency, offering a comprehensive learning experience. However, the study also predicts that the implementation of ChatGPT-based language instruction may involve challenges related to educator proficiency, student participation, resource limitations, and technology requirements. This study not only underscores the value of ChatGPT in language education but also paves the way for future research and innovation in the field. 

With the advent of artificial intelligence (AI) tools, language teachers are presented with new possibilities for addressing challenges in language education. This intervention study aimed to investigate views from ESL teachers on the benefits and challenges of integrating ChatGPT, An artificial intelligence (AI) language model created by OpenAI in 2023, into ESL classrooms for personalized language learning. The study carried out in two upper-secondary schools, combines teacher questionnaires and interviews with a personalized learning intervention based on ChatGPT. The primary focus was on understanding the effect of ChatGPT-based personalized learning assignments on learners’ grammatical knowledge in a local classroom setting. Through the questionnaire, initial teacher concerns regarding the precision, dependability, and helpful application of AI tools were investigated. Despite these reservations, the intervention demonstrated a notable decrease in grammatical errors in student writing. Subsequent interviews revealed a positive shift in teacher perceptions, indicating increased receptivity to AI-based approaches after witnessing positive outcomes. The study highlights the importance of teacher training and hands-on experience in overcoming initial hesitations associated with AI tool adoption in pedagogical practices. Moreover, the promising results suggest that AI-powered instruments, like ChatGPT, have the potential to enhance personalized language learning. This underscored the significance of educators cultivating their Technological Pedagogical Content Knowledge (TPACK) to overcome hesitations and effectively harness the potential of ChatGPT for augmenting individualized learning. The study’s findings provided evidence supporting the utilization of ChatGPT-based personalized learning assignments to meet the specific requirements of the schools in question.

ChatGPT is an AI model designed for conversational purposes. This field has gained significant popularity in digital marketing, providing organizations with a vital tool for interacting with customers and enhancing their marketing efforts. The primary objective of this research is to examine the impact of ChatGPT on customer experience in digital marketing. Additionally,this study aims to investigate the moderating effects of business type, familiarity and comfort with technology on customer experience. Furthermore, the research explores the moderating roles of gender, age, and education level. Data for this study was collected electronically from 394 customers who interacted with ChatGPT in digital marketing using an open-access questionnaire. The results confirm the importance of the moderating role of familiarity and comfort with technology, business type, age, and education level in the relationship between customer experience with ChatGPT andOverall Satisfaction (OS)with digital marketing, while gender has no significant impact. The findings of this paper contribute to the existing literature on the use of conversational AI models in digital marketing and customer experience, providing insights and recommendations for future research

Extensive research has been conducted on the intersection of digital games and AI, exploring how it impacts the diverse variables of education, such as proficiency, vocabulary, and motivation. However, there is a lack of studies that have comprehensively assessed the combined impact of digital games and AI applications on enhancing six aspects of vocabulary. This study focused on finding the possible effect of using the combination of digital games and the Artificial Intelligence Chat GPT application technique (AIGames) on developing the 7th-grade EFL learners’ vocabulary acquisition and their attitude toward such a technique. Based on an experimental and descriptive design, a quantitative approach was used. The participants were assigned to two groups randomly: the experimental group, which studied using this technique, and the control group, which was taught using the regular instruction method. The study used two instruments: a pre-posttest and an attitude scale (questionnaire). The findings revealed statistically significant differences between the experimental and control groups in vocabulary learning due to using the AIGames technique in favor of the experimental group. The post-test results (Table 2) revealed significant improvements across all six vocabulary aspects, with the largest gains in denotation (experimental group: M=7.82 vs. control: M=4.56) and spelling (M=7.59 vs. 5.38). Pronunciation showed the slightest improvement (M=5.41 vs. 3.69), suggesting that the AIGames technique was less effective for this aspect. The study also showed that most participants in the experimental group had a positive attitude towards using the new technique in learning vocabulary. Moreover, the study revealed no correlation between the experimental students’ achievement in vocabulary and their perception of using the AIGames technique.

The study, which has been derived from a larger project, examined how effective ChatGPT, compared to human raters, is for scoring writing tasks when tasks were arranged from simple to complex or vice versa. In so doing, a correlational design was employed. The participants were 113 EFL learners. Two sets of writing tasks were customized based on the SSARC (simplify, stabilize, automatize, reconstruct, complexify) model. The participants were divided into two groups. They took a pre-test and did tasks in two different orders. The tasks were rectified by the researcher and returned to them later. The participants enhanced their text based on comments on tasks. After that, they took a posttest. Human raters and ChatGPT scored the pretests and posttests.  A Pearson Correlation test was run to obtain the correlation between a human rater and ChatGPT. The results indicated a strong positive correlation between scores assessed by human raters and those by ChatGPT when tasks were arranged from simple to complex (r = 968, p > 05) or complex to simple (r = 860, p > 05). These findings suggest that ChatGPT can be an effective tool for writing assessments. Suggestions for further research are discussed.

This study investigates EFL teachers’ perceptions of ChatGPT as a tool for English language instruction, focusing on its perceived benefits, challenges, and pedagogical implications. Using a qualitative phenomenological approach, data were collected through semi-structured interviews with ten EFL teachers currently working in different language-related educational centers in Iran. Participants represented diverse educational contexts, including universities, public schools, and private language centers. Thematic analysis of the interview data revealed that while teachers generally expressed positive attitudes toward ChatGPT, recognizing its flexibility, time-saving capabilities, and potential to enhance students’ writing skills and learner autonomy, they also voiced concerns regarding overreliance, inaccuracies, ethical challenges related to academic dishonesty, and limitations in supporting listening and speaking skills. The findings suggest that ChatGPT is viewed as a supplementary educational tool rather than a replacement for traditional pedagogy. Teachers emphasized the necessity of critical supervision, ethical guidelines, and professional development to ensure effective and responsible integration of AI technologies in EFL instruction. This study contributes to the growing body of research on AI integration in education, offering practical insights for teachers, policymakers, and researchers seeking to harness the potential of AI in language learning while mitigating its challenges.

Academic writing has emerged as a central area of inquiry among researchers specializing in English as a Foreign Language (EFL) writing. Utilizing a mixed-methods research design, the current study aimed to explore the mediatory role of digital literacy in the writing improvement of EAP learners in a ChatGPT-supported writing course. Following the administration of the Oxford Placement Test (OPT) and digital literacy questionnaire, a cohort of 100 upper-intermediate learners from a non-profit university in Mazandaran, Iran was randomly selected. The participants were then split into two experimental groups (high vs. low digital literacy) and two control groups (high vs. low digital literacy), with each group consisting of 25 participants. The experimental groups received writing instruction that incorporated ChatGPT, while the control groups were taught implementing traditional pedagogical methods devoid of ChatGPT. Data were gathered through pre- and post-writing assessments along with semi-structured interviews. Results from the pre- and post-tests indicated that the experimental groups with either high or low digital literacy exhibited significantly superior academic writing outcomes compared to the control groups. However, no notable disparity was evidenced between the two experimental groups. Analysis of the interviews revealed that ChatGPT contributed greatly to their writing accuracy and fluency, while creating several challenges namely the generation of inappropriate responses and limited access. On implication side, suggestions are offered for prospective EAP students, teachers, teacher educators, and syllabus designers along with a sketch of possible avenues for further exploration.

Education has evolved significantly over the centuries, ranging from the ancient and classical era to the Industrial Revolution, inclusive education, and technology integration. In the latter part of the 20 th century, technology was incorporated into education, starting with audiovisual aids and computer-based learning through to distance learning, online learning platforms, virtual classrooms, and collaborative tools, transforming education into a more flexible and accessible experience (Chiu et al., 2023; Ghahari & Nejadgholamali, 2019; Ng et al., 2023). Having emerged in the 2000s, personalized learning platforms and massive open online courses (MOOCs) offered free or low-cost online courses to a global audience and catered to individual student needs and learning styles. Finally and most recently, artificial intelligence (AI) has provided personalized recommendations, automated grading, and data-driven insights to optimize learning through such tools as Jasper, Sudowrite, Quillbot, and ChatGPT (Bates et al., 2020; Rahiman & Kodikal, 2024; Rospigliosi, 2023). The present handbook is a must-read for any aspiring teacher and researcher, providing a clear and concise guide on how to use ChatGPT in classrooms. It introduces ChatGPT as a cutting-edge tool that can revolutionize teaching and learning and spotlight the process rather than only the product. ChatGPT was created and offered by OpenAI as a pre-trained language model in 2022 and is an extension to a line of writing tools that build on Grammarly, the Hemingway app, Google Docs, Microsoft Word, etc. It is a variant of the GPT (Generative Pre-trained Transformer) model and is trained on a large dataset of conversational text. It is already reforming businesses and industries like higher education, similar to the printing press and the internet. At its core, ChatGPT uses AI to compose responses to queries spanning numerous topics. It can help educators optimize their classroom practices, particularly assignments, and evaluation, throughout the course rather than only addressing educational outcomes. Naturally, in education, the camps are divided between those opposing the use of ChatGPT as a result of concerns about academic integrity and potential cheating and those who believe it can be a valuable supplement to traditional instruction for supporting instructors and students. As an instructional technologist, Skrabut takes the latter stance and recognizes the potential benefits of ChatGPT in enhancing the learning experience. He maintains that ChatGPT for education is similar to calculators in math, which can be fine-tuned for a variety of natural language processing tasks such as language translation, question answering, and test construction.  "80 Ways to Use Chat GPT in the Classroom" offers a number of examples of using ChatGPT to enhance the classroom experience in teaching and learning. However, students need to be trained in information literacy, which is critical for developing critical thinking and lifelong learning skills. Simply rehearsing information from ChatGPT without verification does not contribute to meaningful conversation. Right at the beginning, the author provides the basic instructions to work with ChatGPT and then outlines a set of keys to using it more effectively. Surprisingly enough, the reader will find these instructions and hints highly comprehensive and informative. The keys to obtaining successful responses include (a) Be as specific as possible when making a request; (b) Use an iterative approach (asking the same question in different general or specific ways); (c) Ask ChatGPT to improve its responses to meet your expectations; (d) Assign ChatGPT a role/act to serve (e.g., act as Linux, interviewer, plagiarism checker); (e) Always validate its responses by applying critical thinking skills. Most favorably, the author has supplied multiple examples for each task that ChatGPT can do. Each example has two parts, including the prompt to provide to ChatGPT (bold-typed) and the response from ChatGPT (italicized). According to the author,  if ChatGPT is used appropriately and strategically, the possibilities are extremely helpful and time-saving. Chapter 2 indicates how ChatGPT can assist in the course preparation procedure, starting with the course description to developing classroom activities. In the first step, the user may ask ChatGPT to describe a course by clearly introducing what it is about. Next, ChatGPT can help in creating actual goals and objectives for the course. Here, the author suggests that users guide ChatGPT to create valuable results by citing Bloom's Taxonomy, for instance, in their prompts. An example of a good prompt suggested by the author follows: "Write learning objectives for a sports management course at the remembering level of Bloom's Taxonomy using verbs like Cite, Define, Describe, Draw, Enumerate, Identify, Index, Indicate, Label, List, Match, Meet, Name, Outline, Point, Quote, Read, Recall, Recite, Recognize, Record, Repeat, Reproduce, Review, Select, State, Study, Tabulate, Trace, Write" (p. 21). ChatGPT can also assist teaching practitioners in crafting lesson plans, classroom activities, warm-up questions and activities (i.e., icebreakers), community-building activities (e.g., teamwork and class discussions), lecture notes and outlines, and assignment prompts. What is highly important in persuading ChatGPT to prepare these tasks is to give it as specific prompts as the user can. Chapter 3 concerns using ChatGPT as a teacher assistant in personalizing instruction (i.e., personalized education). Some of its contributions include: (a) grading written assignments and essays (given either generic or specific guidelines), (b) facilitating reading comprehension by generating text summaries, (c) creating fill-in-the-blanks stories (i.e., Madlibs) usually in enjoyable and funny way, (d) crafting writing samples for any given prompt or topic, (e) creating personalized study plans attuned to each student's learning abilities, and (f) generating dummy data such as exemplars. What is highly important at this stage is to provide detailed and clear guidelines, precisely indicating the length, word size, and scope, before ChatGPT gets started. Here are some effective prompts as models: Generate questions about with corresponding answers at a college level; Provide ten creative writing prompts for an essay writing class at the high school level; What are some interesting or novel ways to begin a math class with children; What are some icebreaker activities one could use for a college-level course. In Chapter 4, ChatGPT is introduced as an effective tool for assessment by quickly and easily creating a variety of test tasks and questions. Among the ways in which it can serve as an assessment aid are creating assessment rubrics for subjective tasks and designing test items of a variety of formats, including multiple-choice, fill-in-the-blanks, dichotomous or true-false, matching, and ordering forms. After deciding on and determining the target article or text as a prompt, one may ask ChatGPT in the following exemplary way: "Create one (or more) fill-in-the-blank exercise on " (p. 65). Chapters 5 and 6 illustrate how ChatGPT can assist teachers and students in developing study aids and classroom activities. Using ChatGPT in building study aids such as summaries, notes, outlines, flashcards, and vocabulary lists can make learning procedures more convenient, enjoyable, and effective. Teachers may ask ChatGPT to generate example sentences using a certain word, write a list of words and definitions for an article, and create a list of flashcards for the given words. ChatGPT can also aid in checking the authenticity of students' essays and in generating arguments and counterarguments on a given topic for classroom debates. The last two agendas, for instance, can be accomplished by giving the following prompts, respectively: "Did AI write this essay? " and "Debate me on the use of AI in higher education. I believe it should be used. You are to take the opposing side" (p. 77). Even more interestingly, ChatGPT can be assumed as a classroom member interacting with teachers and/or students. After raising a question or topic in the class, the teacher can ask the students to predict ChatGPT's responses and then compare the students' responses to those of ChatGPT. Given enough rubrics and guidelines, the students can also be invited to grade ChatGPT's responses and essays and realize the strengths and weaknesses of AI by themselves. Taking the students' side, Chapter 7 indicates how students can improve their writing and communicative skills by using ChatGPT as a digital tutor and partner. ChatGPT can help students in crafting essays, paper summaries, research papers, lectures, and presentations by improving both form (e.g., grammar, vocabulary, coherence) and content (e.g., themes, main ideas, ordering, and organization). In addition, it can provide feedback on their writing assignments before submission and help them revise their drafts after getting reviewed. ChatGPT can also serve as an assistant translator and conversation partner, thereby contributing to the student's language skills development. It is also a digital tutor, being accessible anytime not only to reply to the students' questions but also to personalize learning materials by adjusting the responses to their needs, age, and level of ability. For this purpose, the user may only need to guide ChatGPT in the following exemplary way: "Answer this question or explain this topic to a 15-year-old or beginning student". Further, ChatGPT can serve as an exceptional research assistant by helping students discover trending research topics, formulate research questions, develop annotated bibliographies, paraphrase and summarize content, find credible sources, and draft and edit sections of a document. Chapter 8 showcases how ChatGPT can be used in computer programming and application development. Given a specific and accurate script, ChatGPT can quickly and easily write codes, explain what a certain code does, troubleshoot the codes, clean up unnecessary codes, write scripts for Microsoft, Google, Apple, and Linux products, and enhance programs like spreadsheets or word-processing. Chapter 9 extends to other applications of ChatGPT, such as developing blog posts, writing book reviews, drafting grant proposals, writing play/video scripts, and role-playing scenarios. It also effectively assists in drafting email messages, letters of recommendation, job interview questions, press releases for projects, and award packages suitable for nominees and accomplishments. It can be further used for converting references to different formatting styles (e.g., APA, MLA, Chicago), converting grammatical structures (e.g., number, gender, tenses), analyzing data sets, and summarizing large amounts of content before a meeting or classroom session. Chapter 10 illustrates how practitioners can suppress their inhibition and/or fear of using AI as an education and assessment tool. It offers fundamental guidelines and strategies that help teachers and students find ChatGPT an asset rather than a threat. There are times when AI is appropriate and others when it is not. Teachers may ask the students to detect its flaws and limitations; they should be explicit on what is allowed and what is not. For example, if they are not allowing tools like ChatGPT, explain why it is essential to refrain from using it and the educational benefit of the assignment. ChatGPT would not have access to proprietary academic databases. Additionally, it does not have access to current events. Another point to consider is that "ChatGPT is a textual interface. It cannot see images or hear audio files. The more friction you introduce into the assignment, the less appealing it will be to use AI" (p. 159). Although organizations and instructors can enhance their productivity and save time through ChatGPT, there is a caveat regarding the accuracy of the information it offers, requiring the users to check the information from multiple other sources. Skrabut explains his point very clearly by stating that AI will inevitably impact teaching and learning, just as previous technologies have, but educators are required to prepare students for this future. While ChatGPT is an intriguing emerging technology, it is not yet a perfect tool and it is essential to weigh the potential drawbacks. While the book provides comprehensive instructions with practical examples, it lacks depth in addressing ethical concerns and academic integrity. For instance, it does not sufficiently explore ChatGPT's potential drawbacks, such as the risk of over-reliance on AI tools or diminishing critical thinking skills among students. Furthermore, the discussion on academic integrity could benefit from providing instructors with a list of hands-on techniques on how to minimize the possibilities of AI-assisted cheating. Although the book is highly practical and advisable, these limitations may explain the need for further research and instructional guidance on how to mitigate the potential threats associated with ChatGPT use in educational milieus. 

The integration of generative AI like ChatGPT into EFL pedagogy presents both opportunities for fostering higher-order thinking skills and risks to academic integrity. A research gap exists regarding the simultaneous impact of ChatGPT on the crucial triad of critical thinking, creativity, and self-reflection within the Indonesian EFL context. This study aimed to fill this gap by quantitatively measuring the effect of ChatGPT on these skills and qualitatively exploring students' perceptions of the learning process. The study used a mixed-methods sequential explanatory design. Participants were 100 undergraduate students, randomly assigned to either an experimental group (n=50) or a control group (n=50). Data were collected using three validated instruments: the Critical Thinking Scale, the Creative Thinking Scale, and the Reflective Thinking Scale. In addition, a semi-structured interview guide was used to obtain qualitative data. Quantitative data were analyzed using ANCOVA, and qualitative data using thematic analysis. The findings revealed that the ChatGPT group achieved statistically significant gains in critical, creative, and reflective thinking scores compared to the control group. Qualitative results revealed a duality in student perceptions; they valued the AI for fostering skills through idea generation and safe practice, but expressed concerns about risks such as cognitive offloading and skill atrophy.

The aim of the current study was to demystify the impact of using ChatGPT on English as a foreign language (EFL) learners’ writing skill. To this end, 45 EFL male and female students from two language schools participated in this study, selected via convenience sampling from 67 learners based on a placement test. The participants were divided into three groups. In the first experimental group the students practiced writing using ChatGPT, while in the second experimental group, they received writing instructions using ChatGPT and teacher input, and in the third, the participants followed the conventional method was utilized. Before and after the treatment, the participants were subjected to pre and posttest. Finally, the performance of the three groups was compared via one-way ANOVA. In addition, 10 EFL learners from both experimental groups were selected voluntarily to take part in the interview and the qualitative data were analyzed based on the theme-based analysis. The findings revealed that the second experimental group outperformed the first experimental and the control groups, revealing the efficiency of the instruction via ChatGPT along with teacher input. The result of the interview showed that while the EFL students generally hold a favorable view of ChatGPT, they expressed concerns about the use of the artificial intelligence (AI) tool. In addition, they lack the necessary skills to effectively employ it to help them write. This deficiency could be a significant obstacle to the implementation of technology in their EFL writing.

Few studies have explored how English-as-a-foreign-language (EFL) preservice teachers can do collaborative reflective practice (CRP) to enhance their knowledge and skills, using artificial intelligence (AI) tools. The main purpose of this study, adopting a basic interpretive qualitative design, is to investigate how CRP can be implemented with ChatGPT to develop preservice EFL teachers professionally. After selecting the participants through a purposive sampling procedure and exploring the perspectives of eight preservice EFL teachers and two teacher educators through narratives, interviews, observations, and group discussions, the data were analyzed through thematic analysis. The results of data analysis showed that employing CRP implemented in ChatGPT has the potential to provide several benefits, including the ability to contemplate new experiences, connect theory and practice, acquire knowledge and expertise, become critical and autonomous, embrace challenges and opportunities, improve professionally, socially, and emotionally, regulate emotions and thoughts, and foster creativity. Furthermore, the use of ChatGPT in CRP can function as a virtual mentor and collaborator to engage with preservice teachers, find problems and resolve issues, and enhance professional growth. The findings of the present study may carry implications for teacher educators and policy makers to enhance social and reflective practices as they integrate AI into teacher education programs to enhance preservice teachers’ cognitive and social functioning.