مطالب

The number of traveling Muslims has increased substantially, and demands for Islamic facilities and services that adhere to their religious practices are growing exponentially. This creates business opportunities for service providers in Muslim and non-Muslim countries alike. Propelled by the growth of this new market segment, service providers such as airlines and hotels have customized aspects of their businesses to accommodate these niche demands. However, some industry players willfully ignore this market, either for fear of losing non-Muslim customers or lacking the know-how to tap into this lucrative new market. This research benchmarked some service providers (hotels) worldwide and conducted a content analysis of their websites to identify the services they provided for Muslims. The evidence shows that some hotels worldwide provide limited services to satisfy Muslim needs. Most of these hotels did not provide information about their Islamic facilities on their website, including some hotels in Islamic countries. This can be related to the social pressure (non-Muslim tourist markets), which prevents service providers from advertising their services. Lack of knowledge and research on the factors that prevent service providers from serving Muslim tourists and little information about their challenges make this area unexplored. Future research should test the research model proposed by this study and identify the factors influencing the service provider’s intention to serve the Muslim market and the barriers. This paper can serve as a guideline for industry players to partake in this growing and lucrative market.

Global translator training increasingly emphasizes alignment with internationalcompetency frameworks, such as the European Master's in Translation (EMT)2022 framework. However, the extent to which Iranian undergraduate andgraduate translation programs meet these standards is unclear. To address this gap,this study systematically benchmarks official Iranian BA and MA translationcurricula against the EMT framework. Using official curriculum documents fromIran, document analysis and gap analysis were conducted across the five EMTcompetence areas (Language and Culture, Translation, Technology, Personal andInterpersonal, and Service Provision). Many required courses emphasize linguistictheory and bilingual practice, aligning closely with the EMT's Language andCulture and Translation competence domains. The analysis revealed robustcoverage of these language/cultural and translation competencies, indicatingstrong alignment in these areas. In contrast, significant deficiencies emerged inthe integration of translation technology, service provision training, andpersonal/interpersonal (professional) skills. These findings, derived solely fromformal curriculum documents, may not fully reflect actual classroom practice orrecent instructional initiatives. The results underscore the need for targetedcurriculum reforms in Iranian translator education—incorporating technologicaltraining, service-oriented competencies, and professional skills—to align withinternational standards and enhance graduates' competitiveness in global markets.

Nowadays, knowledge and information is the largest asset of organizations and human beings and having it can lead to a powerful and certainly valuable organization. The purpose of this study is to identify the suitable knowledge acquisition and transfer tools in the National Iranian Oil Company (NIOC). This study is applied in terms of purpose and case study from the point of view of strategy. Given the economic conditions of the NIOC as well as the need for maximum use of the knowledge, experience and skills, it is essential to identify the more effective ways of transferring knowledge, especially to the new entrances. Using the mixed method, in the qualitative section identified the tools of knowledge acquisition and transfer by studying leading oil companies in the world in knowledge management and using the expert panel, the appropriate tools for NIOC were determined. In the quantitative part of the research using questionnaire tools and group analytical hierarchical Process (AHP) method, knowledge acquisition and transfer tools were prioritized. Findings demonstrate that the NIOC can be effective in organizing the available knowledge by focusing on community of practice, peer assist, community of learning and lessons learned.