تحلیل ابعاد فرهنگ سازمانی و نقش آن در مدیریت یکپارچه شهری (مطالعه موردی: کلانشهر تهران) (مقاله علمی وزارت علوم)
درجه علمی: نشریه علمی (وزارت علوم)
آرشیو
چکیده
فرهنگ سازمانی نقش مهمی در موفقیت مدیریت یکپارچه شهری ایفا می کند. این عامل نه تنها بر ارتقاء کیفیت زندگی شهروندان اثر گذار است، بلکه به توسعه پایدار و همه جانبه شهر ها نیز منجر می شود. پژوهش حاضر با هدف؛ تحلیل تأثیرات ابعاد فرهنگ سازمانی بر مدیریت یکپارچه شهری تهران تدوین شده است. در این راستا، از روش تحقیق کمی استفاده شده و داده های لازم از طریق پرسشنامه محقق ساخته جمع آوری گردیده است. ابعاد مورد بررسی فرهنگ سازمانی شامل اجتماعی- آموزشی، عملکردی، نوآوری، فرهنگ سازمانی می باشد. جامعه آماری شامل مدیران و کارمندان شهرداری می باشد، روش نمونه گیری از نوع تصادفی می باشد، داده- های گردآوری شده با مدل PLS مورد تحلیل قرار گرفتند. تمامی مقادیر آلفای کرونباخ برای سازه ها بالای 7/0 هستند که نشان دهنده قابلیت اعتماد خوب و سازگاری درونی بالای ابزار های اندازه گیری است. نتایج تحقیق نشان می دهد که ضریب رگرسیونی استاندارد شده برای تأثیر فرهنگ سازمانی از بعد اجتماعی-آموزشی بر مدیریت یکپارچه شهری تهران برابر با 37/4 است. این ضریب، تأثیر کلیدی فرهنگ سازمانی بر بهبود فرایند مدیریت یکپارچه شهری در کلان شهر تهران را نشان می دهد. همچنین، نوآوری در فرهنگ سازمانی با امتیاز 98/4 نه تنها به منجر به بهبود مدیریت یکپارچه می شود، بلکه نقش مؤثری در رشد و توسعه همه جانبه سازمان های مدیریت کننده سطح کلان شهر تهران دارد. به علاوه، شاخص های عملکردی فرهنگ سازمانی با امتیاز 63/2 نشان دهنده تأثیر عمیق آن بر مدیریت یکپارچه شهری است. شناسایی و تقویت عناصری مانند شاخص های اجتماعی- آموزشی، شاخص های عملکردی و شاخص های نوآوری، به عنوان عوامل کلیدی در موفقیت مدیریت یکپارچه شهری تهران مورد تأکید قرار گرفته است. آموزش و توانمند سازی کارکنان، ایجاد سیستم های تشویقی و تنبیهی متناسب و توسعه ارتباطات مؤثر بین سازمانی منجر به تقویت فرهنگ سازمانی و تحقق مدیریت یکپارچه شهری خواهد شد.Analysis of Organizational Culture Dimensions and Its Role in Integrated Urban Management (Case Study: Tehran Metropolis)
Introduction Organizational culture has been a prominent area of study and theory in organization and management since the 1980s. In today's dynamic and turbulent world, the success of organizations relies on managers who embrace change with flexibility and agility due to increasing competition and strategic development. Organizational culture plays a pivotal role in integrated urban management by influencing various dimensions of governance, employee engagement, and overall performance. A strong organizational culture can enhance job satisfaction and commitment among employees, which is essential for maintaining a motivated workforce in urban management settings. Furthermore, the strategic role of human resource management in shaping organizational culture cannot be overlooked. Effective governance in urban environments requires a coherent management strategy that integrates various cultural and operational dimensions. This integrated approach not only increases transparency and efficiency but also promotes good governance, which is crucial for the sustainable development of urban areas. Additionally, the role of organizational culture in facilitating knowledge management is significant. Methodology The present study is applied in terms of its purpose and descriptive-analytical in terms of its method. Quantitative methods were employed to measure the dimensions of organizational culture and its impact on integrated urban management. The statistical population of the study includes managers, experts, and employees from organizations related to urban management in the Tehran metropolis (such as Tehran Municipality, transportation organizations, environmental agencies, urban planning, etc.). A sample size of 30 individuals was selected through purposive sampling. The data collection tool consisted of a researcher-made questionnaire. The research indicators were categorized into the following dimensions: social-educational, functional, innovation, and organizational culture. The data collected from the questionnaires were analyzed using PLS statistical software. Results The results indicate that the standardized regression coefficient for the impact of organizational culture from the socio-educational dimension on integrated urban management in Tehran is 0.901. This coefficient demonstrates the key impact of organizational culture on improving the integrated urban management process in the Tehran metropolis. Additionally, innovation in organizational culture, with a score of 0.874, plays an effective role in enhancing urban processes and services. Furthermore, the performance indicators of organizational culture, with a score of 0.911, signify its profound impact on integrated urban management. Strengthening organizational culture across various dimensions should be prioritized so that urban decision-making institutions and policies can effectively respond to citizens' needs and improve sustainable urban development in all areas. Discussion Organizational culture plays a crucial role in enhancing the quality of urban services and improving integrated management. Notably, high factor loadings and significant t-statistics indicate a strong impact of organizational culture on the performance of urban institutions and socio-cultural, organizational, and spatial sustainability. To enhance integrated urban management in Tehran, it is essential for urban institutions to focus on strengthening organizational culture, increasing citizen participation, and addressing various dimensions of sustainability. The value of 2.630 exceeds 1.96, indicating statistical significance in this relationship. This suggests that the impact of performance indicators on organizational culture is significant and positive. Additionally, the P value is 0.009, which is less than 0.05, indicating a significant relationship between the studied variables. This value emphasizes that the relationship between performance indicators and organizational culture is strong and meaningful. Therefore, enhancing the performance indicators of organizational culture can effectively improve the efficiency of urban institutions and facilitate the implementation of integrated management policies. Better performance of urban institutions increases public trust in these institutions, which is critical for the success of integrated urban management. Moreover, focusing on performance improvement can lead to innovations in urban service delivery and enable urban institutions and policymakers to continuously seek to enhance service quality. Conclusion The results indicate that a strong organizational culture within Tehran's urban institutions serves as a key factor in facilitating cooperation among various institutions, increasing employee motivation, and enhancing decision-making processes. This favorable culture fosters a positive and creative work environment that contributes to sustainable urban development in Tehran. Attention to improving organizational culture can effectively increase job satisfaction and employee productivity, thereby enhancing and organizing the quality of urban services. Furthermore, this culture fosters effective interactions between social groups and urban institutions, significantly impacting integrated urban management. Ultimately, strengthening organizational culture can enhance coordination among institutions and improve decision-making processes in Tehran's urban management. The findings of this study align with the research outcomes of Ayo and Medya (2019), Siameseddin and Hassaneddin (2020), Jodaki and Ghasempour (2021), and Taghvaei et al. (2022).
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